Terms of Service

Last Updated: October 2026

Welcome to Lyrev. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

About Us

Lyrev is operated by:

Business Name: Lyrev

Contact Email: Contact@lyrev.com

Support Hours: Monday–Friday, 9:00 AM–5:00 PM UK Time

1. Use of Our Website

Eligibility

By using this site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. You must be at least 18 years old to independently make purchases.

Account Security

If you choose to create an account on our store, you agree to:

• Provide accurate, current, and complete information.

• Keep your account password secure and confidential.

• Notify us immediately of any unauthorized access or breach of security.

• Accept responsibility for activities that occur under your account.

Prohibited Activities

You are prohibited from using our website or its content:

• For any unlawful or illegal purposes.

• To violate any applicable local, national, or international laws or regulations.

• To infringe upon our intellectual property rights or those of others.

• To transmit viruses, malware, or any other malicious or destructive code.

• To attempt unauthorized access to our website, servers, hosting, or databases.

• To scrape, copy, or duplicate our website content or product images without appropriate permission.

2. Products, Pricing & Accuracy

Product Descriptions & Accuracy

We strive to ensure that all product descriptions, specifications, dimensions, and images of our handbags and accessories are as accurate as possible. However:

• Actual product colors may vary slightly due to your device's screen settings.

• Product dimensions, materials, and features are provided to help you make an informed purchasing decision.

• We reserve the right to correct typographical errors, inaccuracies, or omissions at any time.

Pricing

All prices displayed on our website are in British Pounds (GBP), unless otherwise indicated.

Prices include VAT where applicable.

We reserve the right to modify prices at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel affected orders, notify you, and issue a full refund for payments received.

Product Availability

All products are subject to availability.

We reserve the right to limit product quantities or restrict sales where legally permitted.

If an item becomes unavailable after an order is placed, we will notify you and arrange an appropriate refund.

3. Orders & Payment

Order Acceptance

Receiving an order confirmation email confirms that we have received your order. It does not necessarily mean that your order has been accepted or dispatched.

We reserve the right to decline or cancel an order for legitimate reasons, including suspected fraud, pricing errors, or stock shortages. If payment has already been taken for a cancelled order, an appropriate refund will be issued.

Additional verification or information may be required before an order is processed.

Payment

Full payment is due at the time of purchase.

We accept the payment methods displayed at checkout, which may include major credit and debit cards and other secure payment methods.

Payments are processed through the payment providers available on our store. We do not intentionally store your full payment card details.

4. Shipping & Delivery

We currently ship exclusively to addresses within the United Kingdom, as stated in our shipping policy.

For detailed information about processing times, delivery estimates, tracking, and shipping costs, please review our full Shipping Policy.

Delivery estimates are provided for guidance and may vary depending on circumstances beyond our control.

Your statutory consumer rights regarding delivery and responsibility for goods remain unaffected by these terms.

5. Cancellations, Returns & Refunds

Your purchases are subject to applicable UK consumer protection laws.

For full details about order cancellations, our 30-day return policy, return eligibility, and refund procedures, please read our Returns & Refunds Policy.

Nothing in these terms is intended to limit your statutory rights.

6. Intellectual Property

All content included on our website, including text, graphics, logos, brand names, product descriptions, images, digital downloads, and website design, is owned by Lyrev or used with appropriate permission, where applicable.

You may not reproduce, distribute, or use our protected content without appropriate authorization.

7. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful under applicable law.

Subject to that restriction, Lyrev shall not be liable for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.

Our terms do not affect your statutory rights concerning faulty, misdescribed, or unsuitable goods, or any other rights that cannot legally be excluded.

8. Governing Law

These Terms of Service shall be governed by the applicable laws of England and Wales, where legally appropriate. Nothing in this section removes any mandatory consumer protections that apply to you under applicable law.

9. Changes to Terms of Service

We reserve the right to update or amend these Terms of Service when necessary. Any changes will be posted on this page with a revised "Last Updated" date.

Changes will apply as permitted by applicable law.

10. Contact Us

For any questions, clarifications, or concerns regarding these Terms of Service, please contact us:

Email: Contact@lyrev.com

Support Hours: Monday to Friday, 9:00 AM–5:00 PM UK Time